Terms of Use

By accessing or using the Slick Airways website located at slickairways.com (the "Site"), or by engaging any of our freight and live animal transport services, you confirm that you have read, understood, and agree to be bound by these Terms of Use ("Terms") and our Privacy Policy, which is incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease use of the Site and our services. These Terms apply to all visitors, clients, partners, and any other persons who access or use the Site.

Slick Airways is a United States-based cargo airline specialising in the air transport of livestock, live animals, and freight. Having recently rebranded and relaunched, Slick Airways now extends its services globally, connecting clients across six continents with safe, compliant, and professional cargo solutions.

References to "Slick Airways," "we," "us," or "our" throughout these Terms refer to Slick Airways and its authorised representatives, agents, and affiliated ground handling partners.

You agree to use this Site only for lawful purposes and in a manner consistent with all applicable local, national, and international laws. Specifically, you agree that you will not:

• Use the Site in any way that violates applicable laws or regulations, or that is fraudulent, harmful, or deceptive.
• Transmit unsolicited or unauthorised advertising, promotional material, spam, or any other form of solicitation.
• Attempt to gain unauthorised access to any part of the Site, our servers, databases, or any connected system or network.
• Introduce viruses, trojans, worms, or other material that is malicious or technologically harmful.
• Harvest, scrape, or collect any personally identifiable information or data from the Site without our express written consent.
• Reproduce, duplicate, copy, or re-sell any part of the Site in contravention of these Terms.
• Use the Site to impersonate any person or entity, or falsely represent your affiliation with any person or organisation.

We reserve the right to restrict or terminate your access to the Site at any time without notice if, in our sole discretion, we believe you have violated these Terms.

The information and content presented on this Site regarding Slick Airways' cargo and live animal transport services is provided for general informational purposes. All services are subject to availability, applicable regulations, and the execution of formal service agreements between Slick Airways and the client.

Service descriptions on the Site do not constitute a binding offer. A service engagement is only confirmed upon the issuance of a written booking confirmation or signed agreement by an authorised representative of Slick Airways.

We reserve the right to modify, suspend, or discontinue any service at any time, and we shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

All cargo bookings are subject to a separate agreement, quote confirmation, and applicable terms provided at the time of engagement. By submitting a booking enquiry through this Site, you represent that the information you provide is accurate, current, and complete.

• Quotes: Prices quoted through the Site or via correspondence are estimates only and subject to change based on final specifications, regulatory requirements, routing, and fuel surcharges.
• Cancellations: Cancellation terms, including any applicable fees, will be set out in the individual service agreement provided at the time of booking confirmation.
• Payment: All fees are due in accordance with the payment schedule stipulated in the service agreement. Slick Airways reserves the right to withhold services pending receipt of payment.
• Taxes and Duties: Clients are responsible for all applicable import duties, taxes, and veterinary inspection fees unless expressly stated otherwise in the service agreement.

The transport of live animals is a highly regulated activity. By engaging Slick Airways for live animal freight, you acknowledge and agree to the following:

• Client Responsibility: You are solely responsible for ensuring all animals tendered for transport meet the health, fitness, and documentation requirements of the origin country, destination country, and any transit jurisdictions.
• Documentation: Valid health certificates, import/export permits, CITES documentation (where applicable), and all other required regulatory paperwork must be provided prior to departure. Failure to provide complete documentation may result in the refusal of carriage without refund.
• IATA Compliance: All live animal shipments are handled in accordance with the IATA Live Animals Regulations (LAR). Containers, crates, and enclosures must meet IATA specifications.
• Animal Welfare: While Slick Airways exercises all reasonable care in the transport of live animals, we cannot guarantee outcomes in circumstances beyond our reasonable control, including but not limited to extreme weather events, mechanical delays, or regulatory holds at border points.
• Prohibited Species: Slick Airways will not knowingly transport any species in violation of the Convention on International Trade in Endangered Species (CITES) or any applicable national legislation.
• Veterinary Authority: Slick Airways reserves the right to refuse carriage of any animal deemed unfit for transport by our personnel or partner veterinarians, without liability for any resulting costs.

All content on this Site — including but not limited to text, graphics, logos, icons, photographs, audio clips, data compilations, and software — is the property of Slick Airways or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Site for personal, non-commercial purposes. This licence does not permit you to:

• Reproduce, modify, distribute, or republish any content from this Site without prior written consent from Slick Airways.
• Use any Slick Airways trademarks, trade names, service marks, or logos in any manner that could cause confusion or that disparages Slick Airways.
• Remove or alter any proprietary notices, labels, or marks on any content obtained from this Site.

Any unauthorised use of our intellectual property may result in legal action.

This Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Slick Airways disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
• Any warranty regarding the accuracy, reliability, completeness, or timeliness of any information on the Site.

Slick Airways does not warrant that defects will be corrected or that the Site or the server that makes it available are free of viruses or bugs.

To the maximum extent permitted by applicable law, Slick Airways, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, goodwill, or business opportunities.
• Loss of or damage to animals in transit arising from causes beyond our reasonable control.
• Delays, interruptions, or failures in services caused by acts of God, government action, war, civil disturbance, labour disputes, or equipment failure.
• Any damages arising from your use of or inability to use the Site or its content.

You agree to defend, indemnify, and hold harmless Slick Airways and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of or access to the Site.
• Your violation of any provision of these Terms.
• Your violation of any third-party rights, including any intellectual property or privacy rights.
• Any inaccurate, incomplete, or misleading information you provide to us in connection with a service booking or enquiry.
• Non-compliance with applicable laws, regulations, or documentation requirements relating to live animal transport.

The Site may contain links to third-party websites or resources. These links are provided solely for your convenience and do not signify endorsement by Slick Airways of such websites or their content. We have no control over the content of third-party sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

When you access a third-party website from a link on our Site, you do so at your own risk and subject to the terms and conditions of that website.

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Site and services.

By using this Site, you consent to the collection and use of your information as described in the Privacy Policy. We encourage you to review our Privacy Policy carefully.

Slick Airways reserves the right to amend, update, or replace these Terms at any time at our sole discretion. Any changes will be posted on this page and, where appropriate, notified to you by email or prominent notice on the Site.

It is your responsibility to check this page regularly to take notice of any changes. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree with the modified Terms, you should stop using the Site immediately.

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of the Site shall first be subject to good-faith negotiation between the parties.

If a dispute cannot be resolved amicably within thirty (30) days, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. Nothing in this clause shall prevent either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction.

You agree that any claims arising under these Terms must be brought within one (1) year of the date the cause of action accrues.

If you have any questions, concerns, or requests regarding these Terms of Use, please do not hesitate to reach out to us. We are committed to addressing your enquiries promptly and transparently.