At Slick Airways, your privacy is fundamental to how we operate. This policy explains what information we collect, how we use it, and the rights you hold over your data — clearly and without jargon.
We collect information you provide directly, data generated automatically when you use our services, and — in limited circumstances — information from third-party sources.
Information you provide directly:
Information collected automatically:
We use collected information exclusively for legitimate business purposes. We do not sell, rent, or trade your personal information to third parties for marketing.
| Purpose | Legal Basis |
|---|---|
| Processing shipments and cargo bookings | Contract performance |
| Sending booking confirmations and shipment updates | Contract performance |
| Real-time track & trace functionality | Contract performance |
| Regulatory compliance (FAA, USDA, APHIS, customs) | Legal obligation |
| Customer support and responding to inquiries | Legitimate interest |
| Improving website performance and UX | Legitimate interest |
| Marketing communications (with your consent) | Consent |
| Fraud prevention and security monitoring | Legitimate interest |
Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and support our operational functions.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, security, form functionality | Session |
| Functional | Remembering preferences and language settings | 1 year |
| Analytics | Understanding site usage via anonymized data | 2 years |
| Marketing | Relevant advertising (only with consent) | 90 days |
We share your data only when necessary to operate our business, fulfill legal obligations, or with your explicit consent. We never sell personal information.
We may share information with:
All third-party service providers are contractually required to handle your data in accordance with applicable privacy laws and our data protection standards.
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
| Data Type | Retention Period |
|---|---|
| Shipment & cargo records | 7 years (regulatory requirement) |
| Customer account information | Duration of relationship + 5 years |
| Payment transaction records | 7 years (financial compliance) |
| Marketing communications consent | Until withdrawn + 3 years |
| Website analytics (anonymized) | 26 months |
| Support & inquiry correspondence | 3 years from last contact |
Depending on your location, you may have rights regarding your personal information under applicable laws including GDPR, CCPA, and US state privacy regulations. We honor these rights regardless of your location.
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete information.
Request erasure of your data where legally permissible.
Limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or marketing.
Not be subject to solely automated decision-making.
Withdraw previously given consent at any time.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we apply industry-standard safeguards, no internet transmission or electronic storage method is 100% secure. In the event of a data breach affecting your rights, we will notify you promptly as required by law.
As a worldwide cargo operator, we may transfer your personal information to countries outside your country of residence, including the United States and other jurisdictions where our partners and service providers operate.
When transferring data from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on appropriate safeguards including:
All international transfers are conducted in compliance with applicable data protection laws, including GDPR and applicable US state privacy regulations.
Slick Airways provides business-to-business cargo and freight services. Our website and services are directed exclusively to adults and business entities. We do not knowingly collect personal information from individuals under the age of 18.
If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@slickairways.com and we will promptly delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this policy periodically. Your continued use of Slick Airways services after any changes constitutes acceptance of the updated policy.
Slick Airways, Inc. is the data controller for personal information processed through our website and services. For privacy-related questions, requests, or concerns, please reach out through any of the following: